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Books


Books06 Mar 2006 12:58 pm

On a recent business trip, I noticed that Paradies book shops introduced a new program for travelers. Passengers can now buy a book at one of their designated airport shops, read it in transit and return it (with the original receipt) to a Paradies bookstore at their destination airport where they receive back 50% of what they originally paid for it. Barnes & Noble then stickers the returned book to signify it was previously owned and resells it at a 50% discount (the used books purchased at a discount can’t be returned).

This new program effectively reduces the cost of a book to a reader that intends to consume it over a short period of time. It is a price discrimination scheme that charges less to someone who wants a quick reading fix as compared to casual readers who prefer to read at a more leisurely pace.

Offering this service at the airport seems logical. After all, Paradies has a captive audience of readers looking for a source of quick entertainment for their flight. But the industry isn’t likely to stop there. Publishers have used price discrimination as a tool to extract premiums from readers interested in being the first to read new books. That’s why hardcover books come out well in advance of, and at a significant premium to their paperback counterparts. Booksellers may have found that price discrimination works for them too. Today it’s the airport. Tomorrow it might be every bookstore. Imagine – an incentive to read quickly! Buy a book today, read it and return it within a specified timeframe in good condition for cash or credit. Perhaps there will be different rates for books depending on how long you take to read them: 50% if returned within one week, 40% within two weeks and 25% within one month.

So, how will this impact the booksellers, publishers, readers and authors? Booksellers should presumably sell more books since they have just cut their price in half for brisk readers as well as for those willing to buy used copies. Correspondingly, readers should buy more books, armed with lower cost alternatives. Publishers and authors may lose out because they don’t participate in the recycled revenue.

How will the industry respond to this trend? Perhaps publishers will increase the length of their books to make the reads longer. More likely, they will just increase the price of their books to offset their losses. Alternatively, they might restructure their deal with booksellers to insure they get a piece of the second sale.

Whatever the outcome, this issue will be dealt with by more that just the book industry. Look for more brick and mortar players in other industries considering similar strategies that embrace auction culture, as they realize that consumers want more temporary ownership choices.

Fashion and Books and Handbags and Watches30 Jan 2006 08:48 am

On the way to my book launch party last week, a friend mentioned that her friend decided not to monogram her new Goyard bag, as is the normal practice for this particular designer handbag. Why? Because it would be more difficult to sell it on eBay down the line. It makes sense. Depending on the style, Goyard bags can retail for over $3,000. Which means that even in the secondary marketplace, my friend’s friend should be able to easily get back four figures when she decides it is time to upgrade to a new style. A monogrammed handbag will sell for as much as 30% less than an unmarked one in the secondary market. Unless, of course, you are lucky enough to find a buyer for your Goyard with the same initials as yours.

The personalization of our possessions seems to be slowly becoming a thing of the past. Sentimentality is drifting away as consumers choose value over the novelty of an inscription. The retailers have realized this too and are using the knowledge in creative ways. I recently asked a contact at Tourneau for a watch that was in great demand. His response – “sure I can get it for you. I only sell that watch to good customers. But I won’t sell that watch to anyone unless they have it engraved.” Why? The watch was so hot that it could be flipped on eBay for 30% over the retail price. Will top brands use personalization as a way to diminish the flow of their goods into the secondary market?

At my book launch party this week, I personalized almost every book I signed. Why? Because I hope people keep their books after reading them – the personal note helps insure that. It also dilutes the value of a signed copy which should discourage people from hawking it for a quick profit on eBay.

Will monogrammed shirts and inscribed watches exist in the near future? Perhaps, if the demand for sentiment and the value placed on it is high - or if a shrewd brand gatekeeper uses personalization as a strategic weapon.